Frequently Asked Questions

The easiest and most convenient way to reach Hotel Isis is by taking the ferry. Ferries F2 and F3 run frequently between Amsterdam CS and IJplein/Buiksloterweg. The ferries are free of charge.
Amsterdam's public transportation company GVB runs a well connected network of ferry, bus, tram, and metro lines. A smart card called an "OV chipkaart" is the most convenient way to use the network.
The "I amsterdam City Card" is a combined museum and public transport pass. Additionally it allows the holder to rent a bike and ride a canal cruise.
Both cards and more is available at sale points e.g. Amsterdam Central Station.
Yes, if you have arrived in the hotel before check in time (15:00) you may leave your luggage at the reception at no charge. The hotel is not liable for the loss of any personal items and luggage. Valuables may be stored in a safe for a fee.
Yes, if your flight/train is not departing before check-out time (11:00) you may leave your luggage at the reception at no charge. The hotel is not liable for the loss of any personal items and luggage. Valuables may be stored in a safe for a fee.
Yes, you may use the residential parking at €10/day.
€0,-. The ferry service between Amsterdam CS and Amsterdam-Noord is free of charge.
No, pets are not allowed in Hotel Isis.
No, you may only smoke in front of the hotel or on the balconies.